Ask for help
One large button. The person who needs help calls a trusted relative already saved on the phone.
Remote help for families
Phone help from someone you trust.
Share your screen. See where to tap. Stay in control.
- Only a relative you already paired can help
- They can point — they cannot take over the phone
- You approve every session and can end it at any time
Mum can’t find the setting?
Show her where to tap — from your phone.
How it works
Phone help in four simple steps
KinHelp is for the moments when a parent is stuck on a phone setting, an app, or a form — and a trusted relative can guide them, live.
Approve a trusted relative
Every session needs a clear yes. Nobody joins in the background, and nobody you did not pair can get in.
They see your screen
You can talk first. Then you share the whole screen so they see exactly what you see.
Follow their tap markers
They tap their phone to place a marker on yours. You press it. They never remotely control the device.
First step
The first setup is best done together
Sit next to your parent, pair your phones, and do the first session together.
Then you can help from anywhere.
Two roles, one family
Built for the person who needs help — and the person who gives it
I sometimes need help
Share your screen with a trusted family member. They show you where to tap. You keep using the phone yourself.
I help my family
See the shared screen and point to the right place. View only — you cannot control their phone.
Safety
Helpful by design. Safe by default.
KinHelp is made so help cannot be mistaken for a scam. Access is narrow, visible, and always on purpose.
- Only trusted, paired relatives
- Every session needs approval
- No background or unattended access
- End help at any time
- A helper’s number must already be in your contacts
Plans
Start free. Upgrade if the family needs more.
Free
Enough to try KinHelp with one trusted helper.
- One trusted helper
- Four help sessions per month
- No payment details required
KinHelp Family
For households that want more helpers and no monthly session limit.
- Multiple trusted helpers
- Unlimited sessions
- Priced in Google Play — cancel anytime
Questions
What families usually ask
Can the helper control the phone?
No. The helper can see the screen and place tap markers. Only the person holding the phone can press anything.
Do we have to be in the same room?
Only for the first pairing. Sit together once, pair the phones, and try a session. After that, help can work from another city — or another country.
What if a stranger pretends to be family?
A session cannot start unless you already paired that person, and unless their number is saved in the contacts on the phone that needs help. KinHelp will not tell anyone how to add a contact during a scam.
Is this only for Android?
Yes. KinHelp is an Android app for both the person who needs help and the family helper.
Get the app
Install KinHelp on both phones
The person who needs help and the helper each install the same app, then pair once.
